Healthcare BPO Global Market to Reach $583.4 Billion by

Dublin, March 16, 2023 (GLOBE NEWSWIRE) — The “Healthcare BPO: Global Strategic Business Report” report has been added to’s offering.

The global market for Healthcare BPO estimated at US$285.1 Billion in the year 2022, is projected to reach a revised size of US$583.4 Billion by 2030, growing at a CAGR of 9.4% over the analysis period 2022-2030.

Provider Service, one of the segments analyzed in the report, is projected to record a 10.5% CAGR and reach US$216.7 Billion by the end of the analysis period.

Taking into account the ongoing post pandemic recovery, growth in the Payer Service segment is readjusted to a revised 9.2% CAGR for the next 8-year period.

The U.S. Market is Estimated at $120.4 Billion, While China is Forecast to Grow at 10.7% CAGR

The Healthcare BPO market in the U.S. is estimated at US$120.4 Billion in the year 2022. China, the world’s second largest economy, is forecast to reach a projected market size of US$34.6 Billion by the year 2030 trailing a CAGR of 10.7% over the analysis period 2022 to 2030.

Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 8.9% and 7.9% respectively over the 2022-2030 period. Within Europe, Germany is forecast to grow at approximately 9.5% CAGR.

Select Competitors (Total 61 Featured) –

  • Accenture Plc
  • Boehringer Ingelheim
  • Catalent Pharma Solutions, Inc.
  • Conduent, Inc.
  • Covance, Inc.
  • Charles River Laboratories International, Inc.
  • Cognizant Technology Solutions Corporation
  • EXLService Holdings, Inc.
  • GeBBS Healthcare Solutions, Inc.
  • Genpact Limited
  • HCL Technologies Limited
  • Infosys BPM Limited
  • Lonza Group AG
  • PAREXEL International Corp.
  • Syneos Health
  • Tata Consultancy Services Limited
  • Wipro Limited
  • WNS Global Services Ltd.

What`s New for 2023?

  • Special coverage on Russia-Ukraine war; global inflation; easing of zero-Covid policy in China and its `bumpy` reopening; supply chain disruptions, global trade tensions; and risk of recession.
  • Global competitiveness and key competitor percentage market shares
  • Market presence across multiple geographies – Strong/Active/Niche/Trivial
  • Online interactive peer-to-peer collaborative bespoke updates
  • Access to digital archives and Research Platform
  • Complimentary updates for one year

Key Attributes:

Report Attribute Details
No. of Pages 397
Forecast Period 2022 – 2030
Estimated Market Value (USD) in 2022 $285.1 Billion
Forecasted Market Value (USD) by 2030 $583.4 Billion
Compound Annual Growth Rate 9.4%
Regions Covered Global

Key Topics Covered:




  • Influencer Market Insights
  • Impact of Covid-19 and a Looming Global Recession
  • Outlook
  • Segment Review
  • Healthcare BPO – Global Key Competitors Percentage Market Share in 2022 (E)
  • Leading Players in the Global Contract Research Outsourcing Market by Revenue Share (in %): 2019
  • Competitive Market Presence – Strong/Active/Niche/Trivial for Players Worldwide in 2022 (E)



  • Increasing Healthcare Costs to Drive Inclination towards BPO Services
  • Global Cost of Chronic Diseases (In US$ Billion) for the Years 2018 and 2030
  • Aging Population Burdens an Already Strained Healthcare System: Global Population Statistics for the 65+ Age Group in Million by Geographic Region for the Years 2019, 2025, 2035 and 2050
  • Per Capita Healthcare Expenditure (in $) by Select Countries for 2018
  • Regulatory Challenges Inflate the Demand for Healthcare BPO
  • ICD-10 Coding Standards and Impending Adoption of ICD-11 Standards: Potential for BPO Providers
  • With Many Benefits of Cloud Computing, “The Cloud” Comes With a Silver Lining for BPO Service Providers Struggling to Remain Cost Competitive in the Era of Value Based Care
  • Inherent Advantages of Cloud Computing Make “The Cloud” a Game Changer in the Healthcare BPO Industry: Benefits of Cloud Measured in % Efficiency Improvements & Cost Reduction
  • Revenue Cycle Management Outsourcing Maximize Revenue Collection Operations
  • Global Market for Revenue Cycle Management: Revenues in US$ Billion for the Years 2018, 2020, 2022 and 2024
  • Reimbursement Changes Amplify Demand
  • Rise in Healthcare Industry Consolidation Boosts Growth Opportunities
  • Select M&A Deals Involving Large Healthcare Firms
  • Healthcare BPO Market for Pharma Sector
  • Global Pharmaceutical R&D Spending (US$ Billion) for the Years 2010 through 2020
  • Patent Cliffs in Pharma Industry Drive Dependence on BPO Providers
  • Major Pharma Drugs Losing Patents in 2019
  • Healthcare Analytics Services Address the Challenge of High Data Volumes
  • Industry Witnesses a Surge in Near Shore Outsourcing




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